Legal
Privacy Policy
Last updated: July 2025
Who we are
Shaggy Chic Pet Services is a professional dog walking and pet sitting company based in Houston, Texas. We operate the website shaggychicpetservices.com and can be reached at contact@shaggychicpetservices.com or by phone at 832-868-8430.
What information we collect
We only collect information you voluntarily provide through our contact form. This may include:
- Your name
- Your email address
- Your phone number
- Your neighborhood or address (to confirm service area)
- Information about your pets (species, breed, name, any special needs)
- Details about the services you are inquiring about
We do not collect any information passively beyond standard web server logs (IP address, browser type, pages visited) that are automatically recorded by our hosting provider.
How we use your information
Information submitted through our contact form is used solely to:
- Respond to your service inquiry
- Schedule a meet & greet or onboarding call
- Send service updates, visit reports, or photos if you become a client
We do not use your information for automated marketing emails, newsletters, or advertising without your explicit consent.
How we store and protect your information
Contact form submissions are delivered by email to our team and may be stored in our client management system. We do not store raw form submissions in a publicly accessible database. We use industry-standard email encryption (TLS) in transit.
We do not sell your information
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Period.
We may share your information only if required by law or to protect the safety of our team members or your pets.
Third-party services
Our website may use the following third-party services:
- Google Analytics — to understand how visitors use our site (pages visited, time on site). Google Analytics uses cookies. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Facebook / Instagram — we link to our social profiles. If you follow those links, Meta's own privacy policy applies.
Cookies
Our website does not use cookies beyond what is technically necessary for the site to function and any standard analytics cookies described above. We do not use advertising or tracking cookies.
Your rights
You may request that we delete any personal information we hold about you at any time by contacting us at contact@shaggychicpetservices.com. We will honor deletion requests within 30 days except where retention is required by law.
Children's privacy
Our services and website are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after a change constitutes acceptance of the updated policy.
Contact us
Questions about this privacy policy? Reach us at: