Know your bill before it arrives.

“I will agree to a select billing cycle between the following options: Daily, Weekly, Bi-Weekly, 1st and 15th, or Monthly. New clients will be subject to an initial deposit applied towards future services. Reservations for Boarding & Staycations will also require a deposit. Pre-payments of any amount will remain in your account and will be applied to future services.”

“I acknowledge that fees may apply for last minute appointments. Requests for Walking & Daycation services made within 48 hours will incur a last minute booking fee of $20 per instance. Requests for Boarding & Staycation services made within two weeks will also incur a last minute booking fee of a one time $50-200 depending upon length of request and proximity to dates in need.”

“In the event of unforeseen circumstances wherein additional unscheduled time is necessary, a rate of $100 per hour will be charged.”

“I acknowledge that additional charges may also occur in other circumstances based on distance outside of services range, and/or service length, and/or type, and/or time of service if outside of normal operating hours. These are listed and updated as necessary on www.ShaggyChicPetServices.com.”

“If we determine it is in your pet's best interest to seek medical care, you agree to be solely responsible for the payment of all medical bills. […] We are insured through Business Insurers of the Carolinas and the policy is available to view upon request. Depending upon the severity of an incident, a claim may be submitted. Acceptance and potential for partial or full reimbursement thereafter will be at the sole discretion of Business Insurers of the Carolinas.”

“Instances where services are unable to be provided due to weather, sickness or other will constitute the client's choice of either a full reimbursement or credit towards service.”